Heidi M.
I love your product however, I placed an order on OCTOBER 5TH AND STILL HAVE NOT RECEIVED IT.
Linda B.
I love these products! They actually live up to what the company says they will do!!!
Gina
My husband loves this for our Weber griddle!
Henry S.
Works like a champ wish I had one sooner!!!
Eric C.
Best grill and smoker clearer I have found. Great customer service! Very Happy!
Robert
Reasonably fast shipper
Cleaning is a little difficult unless you have a dishwasher
Eugene W.
I like how the steam breaks down the residue.
Donna D.
These were a gift for my son and son in-law. They were both very happy!
Randy H.
The best grate cleaner i have ever used. Hands does the best job n in cleaning.
ed a.
It's absolutely the best grill cleaner I've ever used. I like it so much I sent one to my son. I'd HIGHLY recommend it to you.
Douglas M.
Upon using my Rescue Grill Brush, I enjoyed a clean grill immediately after grilling. It is far more durable than I had anticipated and love my new purchase!
Jason H.
That was the easiest way to clean a grill that I have come across. Never going back to the old way!
Jacob W.
Best grill brush you can buy
Jerwon B.
Great buy, definitely reccomend this to anyone that grills on the regular.
Bob F.
Cleans the Blackstone and the Weber just awesome.
Lorie H.
It’s as easy as that. No voiceover needed. The steam speaks for itself. ❤️♨️
Michael O.
Great product and it’s keeping my grates clean!!!
Clint M.
Love the product. However the ordering process could be tightened up a bit. This however maybe growing pains. I submitted my order and my card was charged but never got an email confirming they received my my order. Three weeks later, as I was almost ready to file an inquiry, I got the email that product was shipped. My family thought it was cool and maybe receiving one as a gift at some point
Deborah E.
Much better than the old wire one we used to use. No worries about metal getting into the food. Easy to cleasn.
William C.
The extra pad did not snap into the handle because one side had cracked, but other than that, it was nice
Deborah V.
Scraper and sponge work well. Love that the sponge detaches and is dishwasher safe.
Lorraine L.
Really love this product I need another handle so I can have one for home the other for my camper
Amy F.
Makes cleaning the griddle grill so much easier!
Jennifer D.
Better than any grill brush I have ever used.
Andrew B.
Great tool. Works wonders. I should have thought of this technology much sooner. No more scrapping ! Great product. Keep it going !!! Highly recommend
Susan A.
The water bag got to close to hot grill and melted so we tried to repair but nothing worked
Chris K.
Awesome product. Works great!
Bince
It’s the best griddle cleaner I have ever used. I have bought some for family and friends.
Kenneth W.
Excellent work on grilling
Matthew B.
It actually worked a lot better than I thought it would. The steam generated by the water on the hot surface cleaned things up nicely. This was a nice find. Thank you.
Kimberly
Will never order from this company again.
Cynthia
There Customer service is atrocious. They do not respond to phone calls messages or emails attempted by me.
Scott
Fantastic product and performs as promised!
Chet D.
I bought the grill accessories for me and my grown sons, including 3 scrapers, refills and those wonderful sponges.
The products you sell work very well and is definitely safer than the wire bristles.
Charles C.
Works well to the people who complain that it doesn’t clean back to new condition what do you expect cleans up well and works well on my flat top
dana m.
Brush works awesome
April B.
It took a long time to get it but once I received it I am very happy with it
Charles S.
Works as designed. I've used this to clean my grill at least 6 times and will enjoy using it again this evening. The fabric is still in good condition. The order took a bit longer than expected to arrive due to high demand. But it's worth it.
Sandra
No communication and took over 6 weeks to arrive. Great product but horrible customer service.
Heather
Shipping was really delayed, too late to give as present.
Melissa A.
The hubby loves this new grill brush. He has told several people that it's the best one he has ever used. I plan on buying one for my mom as well. The customer service is great. We had a hiccup with shipping and they fixed everything promptly! Great product great company!!!
Emmalyn A.
I received my order and even thought it longer to get to me than I anticipated, it was worth the wait. It was explained to me that due to the high demand of orders, things were a little backlogged. Now I understand why, the Rescue is absolutely the perfect tool to clean my charcoal grill and my Blackstone. Customer service was also very attentive and ensured I received my order in its entirety. I highly recommend the Grill Rescue!
Robert K.
Great product! Would highly recommend it! Use it almost daily on my grill and it works extremely well!
Walt S.
The best grill cleaner. Love It
Ryan B.
Best way to clean and keep your grill clean.
Brian S.
I love the product, so much so, that I ordered a set for my son and that was a disaster. They forgot to send the little bucket and it took me forever to reach someone. Customer service is way overwhelmed and they need to hire more people! Very disappointed in what I had o go through to get this mission g item sent out. Then they sent it to me and not my son so I had to ship it to him myself which was an added expense….
Laura D.
Absolutely love it!! It's easy to store, takes up very little space and its a great design and size so it is actually helpful plus it looks really cool!!!
Rene R.
This is the best product I ever had for cleaning my grill or skillet. Love it.
Anthony
does a good job cleaning the majority of the blackstone,
does not get into the corners well with the scraper,
dunk tank made the bundle worth it but more of a gimmick, just a junk Tupperware container works the same, also won't spill when you push the brush in
handle should at least have a hanging hole instead of having to buy an attachment, but got in bundle
tried on smoker grates cleaned the top well obviously not the "grill brush" so not upset
Lauri M.
This is the BEST grill brush ever made. I also got one for my son and he loves it. Only one we will use.
Dana D.
My husband loves this grill cleaning system!
Works great. Love the steam cleaning as opposed to wire brushes that leave behind fragments.
Patrick B.
Very impressed by the clean grill after using the grill rescue brush. 10 out of 10!!!
Clarence D.
Can't really say just how much as I haven't actually received my complete order
Please send the remainder of my order. Don't send out another bucket with new orders when I haven't received mine.
Raymond W.
My order was missing the small dunk tank. After a few tries someone finally answered my email. The cleaning pad works fairly well on flat surfaces. But, in between the grill grates is a challenge.
Denise E.
There is an item that was missing when delivered. I emailed that I hadn’t received the item. They sent it to me. I am satisfied with your services.
Tammy L.
My husband doesn't grill very often, unfortunately. He did finally use the new Rescue brush to clean our charcoal grill when he was finished grilling. I asked him how it worked out and he said "It works great!".
Ginger B.
Customer service is great! Had a missing piece to my purchase and they got it to me as soon as they could. Nice set to clean the grill. Can't wait to use it.
thomas w.
My most recent purchase was much better than my first purchase. Although delivery took longer than anyone should expect given all of the advertising that is done. My first purchase still has not been completed fully. Awaiting a dunk tank that was ordered in a package with a brush. I continue to be told that dunk tanks are on order even though my most recent purchase included one? Hard to comprehend.
Ann B.
Skeptical at first, However after we tried it we were amazed at how well it cleaned.
Michael J.
I puchase for my son in Alden, NY - he BBQs every weekend and LOVES this product !
Danette
I received my order. Love the item but one of the pads was broke when I received it. I notified them and they never responded.
Deborah J.
It makes cleaning a very hot grill quick and easy!
Vanessa
I absolutely love it. It makes cleaning my grill and flat top so easy. I like it so much I bought my dad one as a house/new bbq warming present.
Brian I.
Great for the grill.
Ismael
My Rescue Brush has worked great so far. Very easy to use and works great.
Vicki
I brought this item for my partner of 25 years for his birthday coming up September 7th he will be 72, I ordered the double cause one is for home and the other for our park model
Karen G.
Bought this for a gift for my son! He absolutely loves it and was so grateful to have received it! Entertains often and many friends have bought the product!
Donna M.
Husband loved it,
Jessica
It took almost 6 weeks to get here but it has worked well for several weeks until yesterday. Now the pad suddenly doesnt want to stay attached to the handle and comes off as soon as I pick it up. I will be trying the replacement pad it came with to see if it has the same issue. If it does, this may be a waste. Sucks because it actually cleans with very little effort when it was working.
Laura l.
BEST Father’s Day gift! Works really well!! Pleasantly surprised!
Amy R.
My husband was so impressed by how well this cleans! And I love that it's safe :)
It made a great father's day gift for him.
Abby B.
So happy with this purchase! My husband loves it!
Angel W.
It’s my new favorite thing about grilling. Safe to use for the food going on the grill which is the main reason I purchased it. I love everything about it. The long durable handle, the material the scrubbing pad is made of and the little container for the water to clean the grill is convenient. It works great and highly recommend it.
David B.
I like how this cleans with steam and no risk of getting bristles stuck on the grill and in food would definitely recommend
Lindsey S.
The grill scrub works great and is so much safer than those old awful wire ones where the wires constantly break off. I used it for a party recently and I felt so much better about using this, it cleaned off everything really well and I didn't have to worry about any metal. The dunk tank also made it easy to cool down the scrub as needed.
Kathleen
Bought this for my father-in-law but by the time it arrived, they had left for a month long road trip. Hope to use it the next time we grill.
Jana
Absolutely love this! So easy to use and extremely clean grill after a few swipes! We love it!
Charlie
Shipped incomplete.
Zero customer service available to remedy the issue.
Annika
This order took forever to ship despite paying for expedited shipping. Then, when the order was received, it was incomplete. After several attempts to have the company correct the issue, they have stopped responding to communication requests and I am left with an incomplete order that was supposed to be a Father’s Day gift that arrived late. Very disappointing. I wanted to love the product and the company and what they stood for, but their lack of customer service ruined all that.
Katie
I love the product it works amazing. But my order was delayed and was incorrectly packaged and I received 2 brush heads and no dunk tank
Barry K.
it seems to work very well, the scraper makes it a little awkward in the dunk tank and the hanger is a little tight on my grill but works ok. I don't know how long before I have to change the head but seems tone holding up ok for now. As far as the scraper goes it works well but if you're not someone that needs it I wouldn't get it. Over all I like it and would recommend it.
EDWARD J.
Product is excellent. Customer Service is one of the worse I've ever experienced.
Kim V.
My grill grates have never been cleaner.. It’s so easy to use and just amazing how it cleans my griddle and my grill grates. You will not go wrong if you buy this and you will never buy a scraper or a wire brush again.
Michael O.
This is by far the best way to clean a grill. I love it and have told friends and family about this brush as well. Keep up the great work!
Nicole T.
We love our new grill rescue cleaner. It works Magnificently and quickly cleaning after grilling!
Matthew J.
I love this, it breaks down so you can wash/rinse it out in the kitchen sink and then just let it dry on the counter.
My only complaint is the handles for my dunk tank roll back into itself. After looking at it and pictures online it appears they were secured to the inside edges instead of the outside edges.
Still works great tho
Tracy
Father’s Day gift Never arrived! Waiting on refund still!